FNB clients are increasingly using their e-wallets on their Android and Apple devices to pay for goods and services. E-wallets allow people to transact without a physical card, with customers using their smartphones, tablets and watches instead.

In the six months between July and December 2023, FNB account holders made 80-million e-wallet transactions. These were worth R31-billion, or an average of R388 per transaction. This is an eightfold increase from the 9.7-million transactions over the same six months in 2021, when transactions averaged R351 each.

FNB launched its digital cards at the end of July 2020. By December 2023, 5-million virtual cards had been activated. The significant rise in e-wallet transactions is in line with the global shift towards more convenient and secure payment options.